Polynesian Spa
Details
Hours: 7 Days a week, 9am - 11pm (Last entry at 10pm)
Polynesian Spa is New Zealand’s most iconic geothermal bathing destination, recognised for its authentic mineral bathing experiences and lakeside setting. In 2025, the spa received multiple international accolades, including TripAdvisor's Travellers Choice Awards, recognition at the World Luxury Spa Awards, and finalist honours in the Spa & Wellness Awards. These acknowledgements reflect a long-standing commitment to delivering meaningful and memorable wellbeing experiences.
Set on the shores of Lake Rotorua, Polynesian Spa has welcomed visitors for generations seeking rest, connection, and the natural benefits of geothermal bathing. The site is fed by two distinct mineral springs. The acidic Priest Spring is known for helping to ease tired muscles and joints, while the alkaline Rachel Spring is valued for its gentle, skin-nourishing properties. Together, they create a unique dual-spring bathing experience found nowhere else in New Zealand .
The spa features 28 mineral pools across four main bathing areas, each offering a different experience. The Pavilion Pools provide a quiet, adults-only setting with a mix of both spring waters. The Deluxe Lake Spa offers a relaxed lakeside experience for all ages, complete with panoramic views and added comforts. The Family Pools combine geothermal bathing with a freshwater pool and hydro slide, making it a popular choice for families. For those seeking privacy, Lake View and Sky View Private Pools offer 45-minute sessions in a peaceful, self-contained space.
Beyond bathing, guests can explore a range of wellness experiences at the Retreat Day Spa. Treatments include geothermal mud therapies, Aix hydrotherapy, massages, and facials, all designed to support relaxation and overall wellbeing. Wellness activities such as yoga, meditation, and sound healing are also available in the Wellness Room, which can be booked for private sessions or group retreats.
Guests can extend their visit with a stop at 88Ra Café, offering fresh, wholesome meals, juices, and gelato, or browse the Spa Essentials Shop, which features a curated range of skincare, wellness products, and the Rachel by Polynesian Spa collection inspired by the mineral waters.
Located in central Rotorua, Polynesian Spa is easily accessible and offers free parking, including space for campervans nearby.
With its deep geothermal heritage, natural mineral waters, and lakeside setting, Polynesian Spa continues to offer a genuine and restorative experience grounded in place.
Location & Directions
1000 Hinemoa Street, Rotorua Bay Of Plenty 3010 New Zealand
Cancellation Policy
CANCELLATION
We understand that plans can change unexpectedly. You are welcome to reschedule your pool booking within 3 months without any penalty fees; however, we kindly request a minimum of 12 hours’ notice for changes. Please contact us at bookings@polynesianspa.co.nz or dutymanager@polynesianspa.co.nz to request any booking adjustments. Please note that no refunds will be issued for changes made.